Lucent Partners

Privacy PolicyLucent Partners (“we,” “us”) operates https://lucent-partners.com
(the “Site”).
We use Meta/Instagram/Facebook APIs to automate social media tasks for our own business.What we collectContact details you provide (e.g., name, email, phone).Social messages/handles you send to us.Basic analytics (page views, device info).How we use itTo respond to inquiries and provide our services.To improve Site performance and security.To operate automations (e.g., logging a lead in our CRM).Sharing
We do not sell personal data. We share only with service providers we use to run the Site (e.g., hosting, CRM) under confidentiality terms or when required by law.Retention
We keep data only as long as needed for the stated purposes or as required by law.Your rights
You can request access, correction, or deletion of your data. See the Data Deletion page below.Contact
Email: [email protected]Updates
We may update this policy; changes will appear here with a new date.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).
You may request to:Know what categories of personal data we collect, use, or disclose.Request deletion of your personal information.Opt out of the sale or sharing of personal information (we do not sell personal data).
To exercise your rights, email [email protected]
with the subject “CCPA Request.”
We will verify your request and respond within 45 days as required by law.
Effective date: 11.6.2025

Lucent Partners – Terms of ServiceEffective Date: 10.6.2025
Contact: [email protected]Website: https://lucent-partners.com1. Acceptance of TermsBy accessing or using Lucent Partners’ website, services, or digital tools (“Services”), you agree to these Terms of Service (“Terms”).
If you do not agree, please do not use our Services.2. Description of ServicesLucent Partners provides AI, CRM, automation, and digital marketing tools that assist businesses in managing and optimizing communication, data, and workflows.
These Services may integrate with third-party platforms such as Meta, HubSpot, or Google.3. EligibilityYou must be at least 18 years old and authorized to act on behalf of a business or entity.
You are responsible for all activity that occurs under your account or via integrations connected to your systems.4. Use of ServicesYou agree to use our Services only for lawful purposes and in compliance with applicable laws.
You must not:Reverse engineer, copy, or resell the Services.Misuse automation or AI tools for spam, illegal activity, or misinformation.Circumvent or attempt to access unauthorized systems or data.Lucent Partners reserves the right to suspend or terminate access for misuse or security risk without prior notice.5. Data & PrivacyUse of the Services is subject to our Privacy Policy
.
By using our Services, you consent to the collection and processing of data as described there.
You retain ownership of your data, but grant Lucent Partners a limited license to process, store, and transmit it solely for providing the Services.6. Third-Party ServicesLucent Partners integrates with third-party platforms (e.g., Meta, HubSpot, WhatsApp, Google).
Those services are governed by their own terms and privacy policies.
Lucent Partners is not responsible for failures, limitations, or changes in third-party APIs.7. Intellectual PropertyAll content, software, designs, and trademarks on the Site and in the Services are owned by Lucent Partners or licensed to us.
You may not copy, modify, or distribute any part of our intellectual property without written permission.8. Fees & PaymentsIf your use of the Services involves paid plans or consulting, you agree to pay all applicable fees as described in your order or invoice.
Fees are non-refundable except as required by law or stated otherwise in writing.9. DisclaimersThe Services are provided “as is” without warranties of any kind.
Lucent Partners does not guarantee that automation or AI responses will be error-free, uninterrupted, or suitable for every purpose.10. Limitation of LiabilityTo the maximum extent allowed by law, Lucent Partners and its affiliates are not liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount you paid (if any) for the Services in the past twelve (12) months.11. IndemnificationYou agree to indemnify and hold harmless Lucent Partners, its officers, and partners from any claims or damages resulting from your misuse of the Services or violation of these Terms.12. TerminationYou may stop using the Services at any time.
Lucent Partners may suspend or terminate your access if you breach these Terms or misuse the Services.13. ChangesWe may update these Terms periodically.
Material changes will be posted on this page with a new effective date.14. Governing LawThese Terms are governed by the laws of the United States / State of Florida, without regard to conflict of law rules.
Any disputes shall be resolved in courts located in Florida, USA.15. ContactQuestions about these Terms or our Services?
📧 Email us at [email protected]

🟩 Data Deletion PolicyEffective Date: 10.6.2025
Contact: [email protected]1. How to Request DeletionIf you wish to delete personal data collected by Lucent Partners, please send an email to [email protected]
with the subject “Data Deletion Request.”
Include your name, email, and any identifiers (e.g., message thread, CRM ID, or form reference).2. Processing TimelineWe will acknowledge your request within 7 business days and delete or anonymize eligible data within 30 days, except where retention is required by law (e.g., billing, contracts).3. ExceptionsWe may retain limited information:For compliance with financial or legal obligations.For resolving disputes or enforcing agreements.For maintaining anonymized records of system usage.4. Third-Party DataIf your information is held within integrated services (e.g., Meta, HubSpot, Google), you may also need to contact those providers directly to remove associated records.5. ConfirmationOnce deletion is complete, you will receive confirmation via email.